Hotel Level: | III – V 三—五 | Department: 部门： | Finance 财务部 |
Job Band: 职位等级： | 云南玉龙雪山蓝月谷5 5 | Reports To: 直属上级： | Director/Manager of Finance and Business Support 财务及业务支持部总监或经理 |
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job overview职位概述
Responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines
负责确保酒店的电脑系统正常安装和运行，系统安全性措施到位，计算机硬件保养良好，系统利用率最大化，安装的新系统用以提高酒店的效率和增加利润，同时坚持符合酒店和洲际酒店集团的规范与要求。 At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
∙Be charming by being approachable, having confidence and showing respect.
∙Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
∙汤加火山爆发Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
在洲际酒店及度假村®湟川三峡门票多少钱，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
∙亲切、充满自信、体现尊重来展现富有魅力的你。
∙理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
∙见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。
Duties and Responsibilities工作职责
∙Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware
中国的巴厘岛在哪∙监督和管理酒店的所有计算机硬件设施的运行，确保所有系统的正确安装和使用，是酒店电脑硬件设施的主要联系人。
∙Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required
∙确保所有系统均具备维修保养合同，并按照要求进行日常的预防性维护工作。
∙Continually keeps informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to
∙应不断了解洲际酒店集团批准认可的那些能夠提高酒店的运营效率的信息系统及技术， 包括但不限于： oComputer Hardware systems and devices including PC LAN technology.
o计算机硬件系统及设施，包括计算机局域网技术
oSoftware operating and utility systems.
o计算机软件应用系统
oFront Office and Accounts Receivable Property Management Systems.
o前厅部和应收账款酒店管理系统
oInterfaces to and from Front Office Property Management Systems and other Systems.
o与前厅部管理系统和其他系统的接口技术
oBack Office Accounting Systems.
o办公区的财务管理系统
oPC and LAN based Office Automation products.
o与计算机和局域网技术有关的的办公自动化产品
oInternal and External Electronic Mail / Facsimile / Scanner software and communication tools.
o内外部、传真、扫描软件及其它通讯工具
oHolidex Plus / Priority Club / Six Continents Club / Frequent Flyer Corporate databases.
o中央 预订系统，优悦会奖励计划，六洲俱乐部和常飞计划的公司数据库
oPoint Of Sale Systems.
o营口鲅鱼圈温泉民宿哪家好餐饮系统
oGuest and Administration Voicemail.
o客人和行政管理的语音留言系统
oCall Accounting.
o电话计费系统
舟山旅行社排名前十名
oPABX systems.
o内部电话机交换系统
oCabling.
o布线技术
oHub / Switch Management Systems.
o集线器和交换机管理系统
oElectronic Door Locking Computer System.
o电子门禁系统
oComputer Virus protection.
o计算机病毒防护
oHotel IT Security and Firewalls
o酒店信息技术的安全和防火墙技术
∙Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads
∙每月向财务及业务支持总监或经理及其它相关部门主管领导提供书面工作进展报告 ∙Maintain an up-to-date list of all computer hardware
∙保持最新的计算机硬件产品清单
∙Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency
∙管理计算机系统配置报告、程序控制语言、程序文件及数据文件，确保系统最高效地运行
∙Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions
∙监督软件的运行状态，通过系统测评技术，记录系统故障及错误，形成系统运行报告，并解决相应问题
∙Installs and tests corporate approved program changes to the hotel computer system(s)
∙将公司批准的软件安装到酒店计算机系统上并予以测试
∙Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office
∙调查并向供应商，集团区域或地区办公室汇报所有的计算机软件的问题
∙Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions
∙了解以下洲际酒店集团系统所有的标准和特功能：酒店前台系统，售货点销售系统，电话计费系统，包括但不限于系统安全、系统报告、管理功能和用戶功能。
∙Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individual can train the users
∙负责指派专人员参加洲际酒店集团批准使用的系统的培训，该批人员将对系统的具体使用者进行培训
